In the healthcare field, there are many important roles that incorporate patient interaction. Medical assisting is an area within healthcare that focuses on supporting the doctors and nurses that provide medical care to patients, while also directly interacting with patients regularly.
Medical assistants are vital members of the patient care team, covering important elements of the patient care lifecycle, including: recording patient information, history, and vitals; assisting with diagnosis and treatment; ensuring patient comfort; and, supporting the medical professionals as they apply treatment. In fact, much of the initial patient interaction and support comes from the medical assistant. Medical assistants provide support in both administrative and clinical tasks related to patient care.
Medical assistants work with people of all ages. Babies and children, adults, and the elderly all receive support from medical assistants throughout their medical care. This includes preventative care for healthy patients as well as those who become ill.
Because of the range of administrative, clinical, and supporting tasks performed by medical assistants, it is important that they are well-trained, detail-oriented, have excellent customer service skills, and enjoy helping others.
Medical assistants provide support to doctors and nurses on a variety of tasks, including: greeting and rooming patients; providing administrative support in the office; obtaining and charting a patient’s vital signs and symptoms; assisting with diagnostic testing; and administering injections, prescriptions, or care as ordered by the doctor. It is safe to say that the role of a medical assistant plays is very important to patient care.
Medical assistants also ensure all required health and safety protocols are followed at all times and that equipment is maintained and sterilized after use with each patient.
Medical assistants work in a variety of healthcare settings including doctor’s offices, medical clinics, and hospitals. Medical assistants also work in assisted living homes, occupational health offices, rehabilitation centers, laboratories, testing facilities, and for home health companies.
Depending on their interests, a medical assistant can select a patient group as a specialization or preference. For example, a medical assistant could work at a children’s hospital or with a pediatric group if they enjoy helping children. There are many other options too, such as working with the elderly in a geriatric practice, urgent care, or even specific diseases such as dialysis clinics for kidney disease.
Because of the specialized clinical and administrative tasks medical assistants perform, and the health and safety protocols required, it is very important that medical assistants have both the technical training and job skills necessary for the role. The best way to demonstrate both is to enroll in a certificate program that provides coursework in these areas and that gives you the hands-on training opportunities of an internship or externship as well.
Those that complete a certificate program and who also successfully complete the Nationally Registered Certified Medical Assistant (NRCMA) exam, may have even more opportunities for employment.
As medical assistants work in many types of healthcare settings, there are shifts available at almost any time of day. A medical assistant could choose to work a standard day shift, long hours but with fewer days per week, or even overnights and on weekends. Many jobs offer both part-time or full-time employment options. Some also offer opportunities to work overtime for additional pay. Regardless of your schedule desires, you should be able to find an employment opportunity that meets your needs; though in some cases you may have to relocate to find the right employer and opportunity.
Medical assistants are needed in all states and the skills and experience learned in a certificate program and on the job can be used in virtually any medical assistant role, especially for those that have their certification. Between the opportunity to work different shifts and the ability to work in most locations, medical assisting provides excellent flexibility. It is a great field for parents, military spouses, and those that enjoy helping others.
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