Medical Office Administration Diploma Training in Erie or Pittsburgh | Institute of Medical and Business Careers

Medical Office Administration (Campus Diploma)

Diploma Program in Erie or Pittsburgh


If helping others is your passion and an office environment suits your collaborative, supporting nature; and you also enjoy multitasking in your day-to-day job, then being a medical office administrator might be right for you. Keep reading to learn how you can train on-campus in medical office administration in just nine months.

  • Program Length: About 9 Months1
  • Format: On-Campus (Erie or Pittsburgh) or Blended (some courses online; some on-campus)
  • Course Length: 6 Weeks (2 Classes at a Time)
  • Average Class Size: 15 or Less
  • Job Outlook: 96,400 New Jobs by 20282

IMBC Student Stories

Manuelee Leon

"I love IMBC so much, that I completed my MOA diploma and then re-enrolled for my associate degree in Medical Records Technology. Online classes allow me the flexibility to work, be a mom, and be a student.

Manuelee Leon is a recent graduate of our online program, Medical Office Administrator. She is now continuing her education while also working as a medical assistant at ESA South Jersey Bariatrics."

Manuelee Leon, Medical Office Administrator

Medical office administration includes a wide range of administrative activities, such as organizing files, preparing documents, scheduling appointments, checking in patients, and collecting payments. Additionally, as a medical office administrator, you may be responsible for helping order supplies, assisting staff with various office functions, handling mail, and recordkeeping.

You may work with patients to record their medical histories, assist with arrangements for services such as hospitalization, or process insurance payments.

The ability to be professional, provide excellent customer service, enter accurate data, multi-task, and maintain confidentiality, are essential skills for success in medical office administration.

This residential training program at the Erie or Pittsburgh, PA campuses will teach you to perform these administrative and clerical skills so that you can contribute and support a medical office in a meaningful way. 

The 9-month program does not require an internship and can be completed on-campus or by taking some classes on a traditional campus (in classrooms) and some courses online from your home. If you do not live in or near Erie or Pittsburgh, PA and you wish to student Medical Office Administration, you can complete a similar program at IMBC, offered entirely online.

Additionally, there is no certification required to work in this field so you can get started immediately upon graduation. IMBC’s career services team will help you search for and apply to various job openings.

Does this sound like a great career path for you? Contact IMBC using the form on this page to learn more about enrolling today!

Typical courses in the Medical Office Administration On-Campus Diploma Program:

Required Courses

  • Introduction to Medical Office Administration and Customer Service
  • Medical Terminology and Keyboarding
  • Anatomy and Physiology
  • Microsoft Office, Word & Excel
  • Professional Development
  • Electronic Healthcare Records
  • Insurance Billing
  • Medical Law and Ethics
  • Medical Office Procedures

Top questions about Medical Office Administration Diploma training and career outcomes:

  1. What does a Medical Office Administrator do?
    Medical office administrators perform a wide range of administrative activities, such as organizing files, preparing documents, scheduling appointments, and checking in patients. Additionally, as an administrator, you may be responsible for helping order supplies, assisting other staff with various functions, mail, and record keeping. You might work with patients to record their medical histories, assist with arrangements for services such as hospitalization, or process insurance payments. The ability to be professional, provide excellent customer service, enter accurate data, multi-task, and maintain confidentiality are essential skills for a medical office administrator.
  2. Where do Medical Office Administrators work?
    Medical Office Administrators might work at hospitals, doctors’ offices, dental offices, nursing care facilities, or outpatient care centers.
  3. Do you work with patients in Medical Office Administration?
    In many cases, working in the field of Medical Office Administration, you will work directly with patients, assisting them with check-in/check-out, scheduling, and customer service either in-person or over the phone.
  4. How long is the Medical Office Administration diploma program?
    Most students will typically complete the Medical Office Administration program in about nine months, by taking two six-week courses at a time. However, your actual time will vary depending on your academic progress, success, the number of courses you take, and other factors.
  5. What should I look for in a top school for Medical Office Administration training?
    Consider your options carefully by ensuring your school is accredited to make sure the program meets generally accepted academic standards. Look for a school that fits your schedule and work-life balance and can provide you the support you need such as tutoring and career services.

Graduates of this program are prepared to seek entry-level employment in Medical Office Administration in the following types of organizations:

  • Hospitals
  • Doctors’ offices
  • Dental offices
  • Nursing care facilities
  • Outpatient care centers

Some medical employer sites may require a criminal background check prior to gaining employment. Please speak with your admissions representative prior to enrolling in this program if a background check presents an obstacle for you. Students may need to relocate to obtain gainful employment.

According to the U.S. Bureau of Labor and Education, the field of medical secretaries will add about 96,400 new jobs through 2028. There are approximately 601,700 people employed in the field of medical secretaries as of 2018.2

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By submitting the information you have provided, you agree that IMBC or its authorized agents may contact you by phone, email, and text message via automated systems to provide you with information about training opportunities at the phone numbers you provided above, including any wireless number(s). You are under no obligation to consent to automated contact to enroll. Alternatively to submitting this form you may call us at 855.773.0758. Note that all calls are recorded for quality assurance.

By submitting the information you have provided, you agree that IMBC or its authorized agents may contact you by phone, email, and text message via automated systems to provide you with information about training opportunities at the phone numbers you provided above, including any wireless number(s). You are under no obligation to consent to automated contact to enroll. Alternatively to submitting this form you may call us at 855.773.0758. Note that all calls are recorded for quality assurance.

  1. This figure represents the typical length a program takes to complete. However, your actual program completion time may vary based upon your academic progress, course progression, and any breaks.
  2. U.S. Bureau of Labor Statistics, Estimated Job Growth 2018-2028 for Medical Secretaries SOC 43-6013 – https://www.bls.gov/ooh/Office-and-Administrative-Support/Secretaries-and-administrative-assistants.htm#tab-6