Student Services

Success inside and outside of the classroom is the key to success after graduation.

Tutoring and Academic Support

Academic success is taken seriously at IMBC. Tutoring services are available for all students as no additional cost (it’s covered as part of your tuition.) Students studying at one of our campuses are eligible for in-person one-on-one and group session tutoring. Online students are eligible for one-on-one and group phone/web-based tutoring.

For online students, you can receive academic support via the phone, email, or over a live web-conference call where you and a staff member share computer screens in real-time.

We encourage students to take advantage of tutoring to seek help early, before challenges begin, especially for a difficult course.

The online classroom also has additional resources for students who choose to study at IMBC online. You can browse course materials, presentations, videos and more; as well as interact with your instructor by sending an email or participating in a discussion board.

Online Library (LIRN)

Students at IMBC have unlimited access to thousands of reference materials, including journal articles, ebooks, and audio/visual clips as part of their program. Whether you’re studying on campus or online, you’ll always have access to the online library to help you with your coursework.

Internet Access and Wi-Fi

All students have access to complimentary Wi-Fi on campus. Online students are required to have a reliable connection to the internet in order to enroll. If you do not have a reliable connection, please alert the academics team prior to enrollment so they can review your available options.

Financial Aid

To help you understand your investment in career training, IMBC has special financial aid staff that can assist you in navigating the world of loans, Federal Student Aid (for those who qualify), grants and military benefits. IMBC also offers to qualified students a payment plan with 0% interest. IMBC believes that there is a Affordability Plan for all students. Each day, IMBC’s Financial Aid Department specializes in assisting prospective students with a Financial Aid plan.

Professional Certification

Students enrolled at IMBC are encouraged to sit for the nationally recognized professional certification examinations in their career training programs. Attaining your professional certification demonstrates mastery of skills to potential employers (and therefore improving your employability.) IMBC believes students passing certification exams have a more competitive employment advantage over students without certifications.

At our two ground campuses (Erie, PA and Pittsburgh, PA), IMBC will cover the costs of approved licensure exams for students that meet specific requirements depending on the career training program. Please see individual program descriptions for details and review the school catalog for additional details and requirements.

American Medical Technologists

  • Registered Phlebotomy Technologist (RMT)
  • Registered Medical Assistant (RMA)

National Center for Competency Testing Examinations

  • Medical Assisting
  • Insurance and Coding Specialist
  • Phlebotomy Technician

American Association of Medical Assistants (AAMA)

  • Certified Medical Assistant (CMA)

American Academy of Professional Coders (AAPC)

  • Certified Professional Coder (CPC) – Apprentice

National Healthcareer Association

  • National Registered Certified Phlebotomy Technician (CPT)
  • Certified Electronic Health Record Specialist (CEHRS)

National Association of Health Professionals (NAHP)

  • Nationally Registered Dental Assistant (NRDA)
  • Nationally Registered Certified Medical Assistant (NRCMA)
  • Nationally Registered Certified Coding Specialist (NRCCS)
  • Nationally Registered Certified Phlebotomy Technician (NRCPT)

E.P.A. Universal Technician Certifications for 608 and 410A

Dental Assisting National Board (DANB)

  • Radiation Health and Safety (RHS)

Pharmacy Technician Certification Board

American Welding Society (AWS)

  • Shielded Metal Arc Welding (SMAW) Certification
  • Flux-Cored Arc Welding (FCAW) Certification

Microsoft Office Specialist Certification
IMBC is a Certiport Authorized Testing center for the Microsoft Office Specialist credential. This means that as an IMBC student, you have access to this specialized training and certification at our campuses in Erie and Pittsburgh only.

Internships and Clinicals

Depending upon your program of study, you will work with a member of our IMBC Career Services Department to participate in an internship or job shadowing.

What is an internship?

An internship is an opportunity for you to receive hands-on training and real-world experience at an actual jobsite under the supervision of a trained professional. During your internship, you will have an opportunity to learn about topics such as: the business aspects of your career, proper communication, professionalism, workplace etiquette, office procedures, and more. Internships are unpaid but are sponsored by our employer partners who will provide feedback on your professional and constructive criticism on areas where improvement is needed. Internships do not necessarily lead to full-time employment upon graduation of your program, though in many instances our employer partners have hired their student interns.

What is job shadowing?

Job shadowing is outside of the classroom opportunities for healthcare students (such as phlebotomists and medical assistants) to observe patient interactions in an actual medical environment. These opportunities are unpaid and you will not perform any work. Instead, you will watch trained medical professionals perform procedures and interact with real patients. You’ll have the opportunity to ask questions of your supervisor to seek clarification, when appropriate. It’s a great way to get a real-world dose of the type of work and environment you’ll soon be experiencing as part of your new career.

On-Going & Nationwide Career Assistance

Your ability to get a job is a direct reflection of our school… so we really care about your success. We are measured by our graduates’ success. While job placement is not guaranteed, we have a career services department that will dedicate their time and energy to work with you and employers to help you gain a job in your field of study. Our staff will provide assistance with the following:

  • Résumé preparation
  • Interview attire and preparation
  • How to speak to your strengths
  • Completing job applications
  • Applying military and classroom experience in place of job experience
  • Interacting with recruiters
  • Transitioning from a student to a full-time employee
  • Balancing your schedule between work and life

Our work doesn’t stop once you graduate. We’ll be a resource for you at any time in your career after graduation – whether it’s the next month, year or even decade. All alumni that graduate in good standing will receive career support for years to come.

Mentoring Services

Our staff understand that sometimes life throws out challenges that are not related to our schoolwork. Be it childcare, transportation, employment, personal finance, physical or mental health, family life and more, IMBC provides general non-professional support services to help connect our students to the resources they need to overcome life’s obstacles outside the classroom. Students studying on campus can meet privately for one-on-one discussions and students studying online are encouraged to call their instructors for assistance.

Refresher Courses

Students who have successfully graduated and met all of the student obligations and requirements may take up to two additional courses at no additional charge. Alumni uses these “refresher courses” to help sharpen skills or to gain new ones while working full time.