Doctors and nurses may be the highest profile careers in healthcare, but they couldn’t perform their duties without a team of support professionals who allow them to focus on patients. The 100% online Health Sciences – Healthcare Support specialized degree from IMBC is designed to help you get started in a healthcare support career.
Class of 2025
“The encouragement and support I received at IMBC made it possible for me to balance my
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The day-to-day work for Healthcare Support staff varies by the organization for which they work (and job title), but the essential core of the job can include: ensuring the smooth operations of healthcare facilities, providing outstanding customer service, greeting patients, scheduling, retrieving charts, managing medical records, processing payments and insurance, promoting population health, and assisting with infection prevention and control protocols. These dedicated individuals work closely with other healthcare professionals to ensure that patients receive the best possible care. The Healthcare Support role requires the following soft skills: multi-tasking, problem solving, a helpful and caring personality, flexibility, and a desire to promote a healthy, safe, and friendly environment, while simultaneously protecting the confidentiality of patient medical records.
Doctors and nurses are the most visible faces of healthcare, but they couldn’t do their jobs without an entire team of support professionals. This. 400% online Associate in Specialized Technology A.S.T) degree program can prepare you to perform vital support functions to keep medical offices, clinics, and medical facilities of all types running smoothly, including:
Customer service
Patient interactions
Scheduling
Managing medical records
Payment and insurance processing
Assisting with infection prevention and.
control protocols
If you want a career where you can make a difference, a career in healthcare support could be just what you’re looking for. Though titles and duties vary by the organization you work for, the essential duties remain the same: performing the services that allow other healthcare professionals to do their jobs and provide the best possible care.
If you’re a good multitasker and problem-solver with a caring personality and a desire to promote a safe, healthy, and friendly environment, this might be the right role for you
Upon completion of this program, you’ll be qualified to seek entry-level employment in hospitals, doctors’ offices, dental offices, nursing care facilities, and outpatient facilities. Jobs may include:
Medical concierge
Health support roles in hospitals.
Assist in physician offices
Roles in outpatient care centers
Medical office assistant
Medical coordinator
Graduates of this program are prepared to seek entry-level employment as a healthcare support professional in the following types of organizations:
Some medical employer sites may require a criminal background check prior to gaining employment. Please speak with your admissions representative prior to enrolling in this program if a background check presents an obstacle for you. Students may need to relocate to obtain gainful employment.
According to the U.S. Bureau of Labor and Education, the field of medical secretaries will add about 96,400 new jobs through 2028. There are approximately 601,700 people employed in the field of medical secretaries as of 2018.3
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1This figure represents the typical length a program takes to complete. However, your actual program completion time may vary based upon your academic progress, course progression, and any breaks.
2Reported ABHES placement rates for the 2024-2025 reporting year.
